Marketing Specialist

Company Name:
FedEx Services
Want a career where you are empowered to make a difference? Want to work for a company that is environmentally responsible? Want to grow and develop on the job? If so, FedEx is the place for you!
Every day FedEx delivers for its customers with transportation and business solutions. FedEx serves more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx employees. FedEx has over 300,000 talented employees who are tasked with making every FedEx experience outstanding.
FedEx has been recognized on many different lists both for business success and for being a great employer. Here are some of the recognitions FedEx has received from the past couple of years:
FORTUNE Magazine: No. 8 among "World's Most Admired Companies" and No. 1 in the delivery industry (2014)
Glassdoor, Employees' Choice Awards: "Top 50 Best Places to Work" (2014)
FORTUNE Magazine: "100 Best Companies to Work For" (2013)
Computerworld: "100 Best Places to Work in IT" (2013)
Corporate Responsibility Magazine "100 Best Corporate Citizens" (2014)
When 300,000 employees around the globe are all working together it is amazing what we can achieve! FedEx connects people and ideas. If you would like to make a difference on a global scale while receiving top notch benefits, competitive pay, and plenty of opportunities to develop, click 'Apply Now' and tell us more about yourself.
FedEx is an equal opportunity/affirmative action employer (minorities/females/disability/veterans) that is committed to diversifying its workforce.
Under general supervision, plans and executes product strategy development, product support, pricing and/or promotional initiatives.
Identify and assess shipping market opportunities and product requirements in terms of their customer value, business potential, technical feasibility, and product fit.
Collaborate with regional marketing organizations (APAC, LAC, EMEA, Canada) in delivering automation shipping applications which meet the needs of customers across the globe.
Partner with the Go to Market team to develop product positioning, materials and programs needed to increase customer awareness, adoption in order to reduce product support calls.
Manage and optimize a process for prioritizing product development opportunities requiring investment of IT development effort.
Support corporate efforts to introduce new services by being the subject matter expert responsible for defining the shipping requirements critical to ensure a successful launch.
Team with the IT organization to manage the product across its life-cycle.
Provide ongoing Product Evangelism to ensure key influences and stakeholders understand the value of the product and provide necessary support.
Partner with IT to define and manage a process to prioritize product defects to ensure timely resolution.
Develop and manage processes which enable full partnerships with in-region (APAC, LAC, EMEA, Canada) marketing organizations that ensure awareness, influence and participation in planning and executing the product management function and the product development life-cycle.
Maintain a strong working knowledge of technology trends as well as emerging channels, and continually evaluate their impact and/or fit with the product.
Establish competitive benchmarking within U.S. and internationally.
Develop business plans; particularly revenue models and cost-benefit analyses.
Develop and implement metrics to measure success.
Attributes/Experience Considered a Plus:
Software Product Management experience.
Exceptional written and verbal communication skills with ability to build rapport with all levels of the organization as well as internal and external stakeholders.
Strong technical and business acumen.
MBA is a plus.
Bachelor's degree/equivalent in Marketing, Computer Science, Finance or related business discipline.
Two (2) years' work experience in marketing, sales administration or advertising.
Experience in market research, pricing, forecasting and financial analysis.
Good basic quantitative and analytical skills.
Good organizational skills.
Strong human relations and communication skills.
Customer focused orientation.
A related advanced degree equals two years' experience.

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