Project Engineer Specialist/Field Packaging

Company Name:
FedEx Services
Each day, FedEx delivers a wide array of transportation, e-commerce, and business solutions to millions of customers in more than 220 countries and territories around the globe. In order to deliver on the promise to "make every FedEx experience outstanding", it is crucial to provide top-notch services and bring together more than 300,000 of the best people globally available.
Want a career that can go the distance? Recognized as a well-established company that fosters growth and values people regardless of background, FedEx was included on the following lists in 2013:
FORTUNE Magazine's 100 Best Companies to Work For
CNN Money's Global 500
Reputation Institute: No. 12 among "America''s Most Reputable Companies"
FORTUNE Magazine: No. 10 among "World's Most Admired Companies"
After 40 years of doing business, FedEx recognizes that great people are still at the heart of our success and true success means taking care of the people that drive our business results. By living out a company-wide foundation of people-service-profit (PSP), the right people deliver great service and this produces better profits.
This is all a result of having a top-performing team with an 'Absolutely, Positively' spirit, ready to deliver on the FedEx promise of quality.
If you're looking to connect people with possibilities, all while receiving terrific benefits, competitive pay and a ton of developmental opportunity, don't wait any longer!
FedEx TechConnect has posted this position.
Click 'apply now' and tell us more about yourself today!
To evaluate, design and implement, through interface with field management and customers, proper packaging methods designed to reduce operating expenses, increase revenues and enhance customer service.
Essential Duties and Responsibilities:
Review field operations and facility planning with internal management and take action where appropriate and necessary.
Analyze, recommend and monitor operating plans to increase customer service levels and productivity improvements.
Develop, analyze and distribute damage and loss cargo claim reports. Manage damage and loss program for top ten claimant customers in territory. Perform on-site damage claim inspections to determine cause and liability.
Provide technical expertise relating to packaging requirements, materials, acceptance policies and package systems.
Establish and maintain communications between matrix departments, divisions and operating companies. Partner with sales to maintain and expand customer business opportunities.
Develops and executes training programs for peers. Provide proactive and recurrence training to appropriate field personnel for packaging related functions.
Monitor, analyze and recommend ways to improve service, reduce costs, reduce damage and loss claims.
Assists in the recruitment and orientation process of new hire engineers.
Leads corporate level projects.
This position will be located in Collierville, Tennessee.
Bachelor''s degree/equivalent in computer science, math or other quantitative discipline.
Eight (8) years exempt packaging or related experience.
Strong analytical, computer and communication skills.
Travel and lab work required.
Date: 2014-04-30
Country: US
State: TN
Category: FedEx TechConnect - Revenue Service

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